Frequently Asked Questions

Select your discounted plan and get full access to every feature for 7 days for free. Use it with your clients. Schedule posts, send approval links, see analytics. 1,687+ social media managers tested it during the trial and confirmed Viraly Post saved them 10+ hours/week before paying a single dollar. If it doesn't transform your workflow, save your time, and make your routine easier, walk away owing nothing.

Yes, one click in your settings. No calls, no retention scripts, no email back-and-forth. You're never locked in. And inside the first 30 days, if Viraly Post isn't saving you time or helping you grow your client base, we refund 100% of what you paid. No questions, no fine print. The entire risk sits on us.

Yes, absolutely. Most agencies who join Viraly Post start with Starter (our cheapest plan) and upgrade as they land more clients. Just two clicks inside the platform, no calls or contracts. The kicker: choosing a plan today locks in the same discount on every upgrade you make later, since this offer is time-limited.

This is a special founding member offer for the first 2,000 customers. We're currently at 1,687+ active members, which means only a few hundred spots remain before pricing returns to full retail. This is the lowest price Viraly Post will ever be, so if I were you, I'd lock in my spot while there's still time.

All the ones your clients could be on: Instagram, TikTok, LinkedIn, Facebook, YouTube, X (Twitter), Threads, Pinterest, and Bluesky. Connect every platform once, then schedule to all of them with a single click. That's how our customers cut posting time from 6 hours to under 15 seconds. Bonus angle: you can charge more per client just by offering more platforms in your contract. Sarah added 4 platforms to her existing clients and now bills $700 extra per client per month, without working a single additional hour.

Reels, carousels, stories, single posts, long-form videos, YouTube Shorts, TikToks, threads, Pinterest pins. Anything your clients want to publish. Upload your content once and Viraly Post auto-formats it for every platform's spec (9:16, 1:1, 16:9).

Unlimited. On every plan, no exceptions. Schedule 5 posts a month or 500 posts a month for the same client. Same price, same access. We don't penalize growth, so post volume is uncapped from day one.

Depends on the plan: Starter = up to 3 clients, Pro = up to 10 clients, Scale = unlimited clients. Inside each client workspace, you can plug in every social profile they own (Instagram + TikTok + LinkedIn + the rest) at no extra cost. Pro is the most-picked option, built specifically for agencies juggling multiple clients.

No. And this is one of the biggest reasons agencies switch to us. Your client just clicks the approval link you send, reviews the post in their browser, approves or requests changes. Zero account creation, zero password resets, zero "I forgot how to log in" messages at midnight. All the friction stays on your side, where it belongs.

Yes. Clients can comment per slide, per video, per caption, and every change request lands in your dashboard with full context. Each comment opens a chat thread, so you can reply back and forth and resolve everything inside Viraly Post. No more chasing "hey, can you fix something" over WhatsApp at 11pm. Agencies tell us this single feature saved them 5+ hours a week of back-and-forth and killed 90% of client revision drama.

Yes. We support CSV import of scheduled content from Buffer, Hootsuite, Later, and Sprout Social. Migration usually takes under 10 minutes per client. Our support team can walk you through the first one if you need a hand.

Viraly Post is fully responsive in any mobile browser, so you can schedule, approve, and review posts on the go from your phone. Native iOS and Android apps are on our roadmap for 2026, we'll notify all paid members when they launch.

Yes. Upload up to 100 posts at once via CSV or our visual bulk editor. Set captions, hashtags, scheduling times, and target platforms for each post in a single workflow. Most agencies use bulk upload to plan their entire month in under an hour.

Yes. Each client workspace has its own time zone setting. You can manage clients in New York, London, and São Paulo from the same dashboard, with each post automatically scheduled in the client's local time.

Yes. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). OAuth tokens for connected social accounts are stored encrypted and we never see or store your social media passwords. We are GDPR, UK GDPR, CCPA, and LGPD compliant. See our Privacy Policy for full details.

Yes. Starter = 1 user (solo SMM), Pro = 3 team users, Scale = 10 team users. Each team member gets role-based permissions (admin, editor, viewer) and can collaborate on the same client workspaces in real time.

Every plan includes email support with under-24h response. Pro adds priority chat. Scale gets dedicated onboarding plus priority across all channels. Honest truth: 90%+ of customers never need to contact us. Viraly Post is built so a 5-year-old could schedule a post. If you do reach out, you talk to a real human (no chatbot loops, ever).